Following a three-month comprehensive planning process involving more than 250 faculty, staff and administrators across 16 task groups, Penn State officials have determined the University can meet or exceed the Pennsylvania Department of Education’s guidelines for colleges and universities to return to campus and look forward to welcoming back faculty, staff and students to resume on-campus, in-person classes and other activities this fall in a limited fashion.
Considering the views expressed in survey results and other feedback from students and employees, the groups’ overarching goal has been to develop a plan to continue the research and educational mission of the University while providing for the physical and psychological health and well-being of students, faculty, and staff.
Penn State will begin to have students and employees return to campuses in phases, starting this summer, and will have comprehensive prevention and public health procedures and strategies in place—including mask-wearing and social distancing—to protect the health and safety of students and employees. For students who are unable to return to any campus this fall, there are flexible options so that they can continue to make progress toward their degrees.
At this time, the Penn State New Kensington campus remains open. In the interest of the health and safety of the community, University leadership is allowing telecommuting on a temporary basis as an option to increase social distancing, while recognizing that each unit has unique circumstances. Supervisors at Penn State New Kensington will be working with their staff to review and accommodate telecommuting opportunities, as needed, for staff members whose responsibilities can be accomplished outside of a University office and/or traditional work schedule for part or all of the work week. Employees should talk to their supervisor and Unit HR to discuss their telecommuting needs and options, while also meeting work responsibilities and service to students and the campus community.
Read more about University critical information on employee telecommuting as of March 12.
All employees can reference the Penn State Human Resources Coronavirus Information and Policy Page for updates at https://hr.psu.edu/covid-19-coronavirus.
Cisco Jabber can be used to receive PSU phone calls on cell phones and computers. Pre-registration is needed.
- If interested, please visit https://pennstate.service-now.com/sp?id=kb_article_view&sys_kb_id=ebb83ba4db53530497c9ffe61d96193b
- Use the request link under Step-by-Step Instructions to request the service from Enterprise IT
- If you have a department line that you support, you can also ask to have this added in your request (be sure to mention the phone number associated with this line).
- Cisco Jabber is currently installed on all faculty/staff laptops. If you want to add it to your cell phone, instructions are included in the above link. Your VOIP number is your 10 digit office number.
Penn State is providing this communication as an informational item only for those who may qualify and find benefit. This is not an endorsement of any particular internet provider.
Effective Monday, March 16, 2020, Comcast is offering 2 months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the Coronavirus (COVID-19). Click here for more details.
Remote IT Support
- IT support will be available remotely through Zoom over the summer months beginning May 11, Monday through Friday, from 8 a.m. to 5 p.m.
- Our Zoom room is staffed M-F 8:00 am - 5:00 pm
- Connect will us via ServiceNow IT Forms
ServiceNow IT Forms is a great way to put something in our queue after-hours
Visit https://newkensington.psu.edu/assistance to put something in our queue
What is the Student Care Form?
The Student Care form is an online form that provides employees an opportunity to share a concern about a student’s academic progress, wellness or safety. The main purpose of the program is to be proactive in assisting students of concern and intervening early with students who appear to be having academic or health/safety issues.
The Red Folder initiative is a guide to help faculty, staff, and others who interact with students to recognize, respond effectively to, and refer distressed students at Penn State.
Students, faculty and staff in need of counseling services, and those with regularly scheduled counseling meetings, can make arrangements for virtual appointments or discussions by reaching out to Kendra Kitko at 724-334-6744 or [email protected].
Additional Mental Health Resources:
For free interactive self-help therapy, the Penn State community can also access the Penn State Well Track portal at: https://psu.welltrack.com/.