In the event that you need IT support, we provide multiple ways to contact us:

  • Online: Utilize the Penn State IT chat agent which is located on the bottom-right section of this page
  • In-Person: Visit the Campus IT Service Desk

    • We are here to help with your technology needs.
      Providing walk-in IT support, Monday through Friday, 8:00am to 5:00pm, to the local campus community, the Penn State New Kensington IT Service Desk is located in 044 Blissell Library and Computer Center Building (lower level).

  • Phone: Call 724-334-6081
    • Option 1 - urgent issues for classrooms, meetings, and events (routes to Tier 2, IT Service Desk at Penn State New Kensington)
    • Option 2 - all other requests (routes to Tier 1, IT Service Desk @ University Park)
  • Online: Submit an online incident/request form