In the event that you need IT support, we provide multiple ways to contact us:
- Utilize the Penn State IT Virtual Agent (on this page)
- Visit the Campus IT Service Desk in-person (044 Blissell)
- Call 724-334-6081
- Option 1 - urgent issues for classrooms, meetings, and events (routes to Tier 2, IT Service Desk @ Penn State New Kensington)
- Option 2 - all other requests (routes to Tier 1, IT Service Desk @ University Park)
- Submit an online incident/request form
Tier 1 IT Service Desk @ University Park has support available 24/7.
Tier 2 IT Service Desk @ Penn State New Kensington has support available during our normal IT Service Desk Hours.