For Penn State-specific information, including FAQs, please visit https://sites.psu.edu/virusinfo/.
- Students can view updated class and academics FAQs at https://virusinfo.psu.edu/faq/topic/classes-and-academics-for-students.
- Students who have not taken coursework remotely can learn more about remote learning at http://remotelearning.psu.edu/.
- Students should regularly check their Penn State email accounts and course information from instructors. Specific questions about courses should be directed to the faculty member teaching them.
- Faculty will use discussion boards and virtual engagement tools to ensure you can continue working with peers and faculty. Tools like Canvas, Zoom, Office 365 (including Teams), and Kaltura will allow you to collaborate, discuss course work, and complete assignments. Your instructor will provide you with additional information.
- Faculty members will be reaching out to their classes directly via Canvas or email with information and expectations for how remote delivery classes will operate. Classes will meet following the class schedule that is currently in place. This will avoid time conflicts that will otherwise arise for students if faculty are independently moving the time of their classes. This also ensures that students who receive financial aid through the Pennsylvania State Grant will continue to receive this aid. Finally, this will enable our technology to function well and support course delivery.
Fall 2020 Semester - Schedule Overview
On June 15, the University announced more details about a return to campus this fall, including a planned schedule for the fall 2020 semester.Additional information and details will be provided throughout the summer.
- Aug. 24: Fall semester begins
- Sept. 7: Classes to be held Labor Day.
- Nov. 20: In-person instruction to end
- Nov. 21-29: Thanksgiving Holiday break
- Nov. 30-Dec. 18: Remainder of semester, including finals, delivered remotely / online.
- Dec. 18: Last day of finals; semester ends.
Learn more about Penn State’s plans for a phased return to campus.
Computer and Technology Information:
Computer Lab Access:
Campus computer labs are currently closed. Students with unmet technology needs should contact Penn State IT at 814-865-HELP (4357) or [email protected] for individual arrangements. We are committed to helping you fulfill your responsibilities.
Penn State is offering the ability for students and faculty to access computer labs remotely. Students with unmet technology needs should contact Penn State IT at 814-865-HELP (4357) or [email protected] for individual arrangements. We are committed to helping you fulfill your responsibilities.
Remote IT Support
- IT support will be available remotely through Zoom over the summer months beginning May 11, Monday through Friday from 8 a.m. to 5 p.m.
- Connect will us via ServiceNow IT Forms
ServiceNow IT Forms is a great way to put something in our queue after-hours
Visit https://newkensington.psu.edu/assistance to put something in our queue
Penn State is providing this communication as an informational item only for those who may qualify and find benefit. This is not an endorsement of any particular internet provider.
Effective Monday, March 16, 2020, Comcast is offering 2 months free to new Internet Essentials customers in response to recent and anticipated emergency measures associated with the Coronavirus (COVID-19). Click here for more details.
WebLabs is a new offering that provides students remote access to Penn State lab computers so that they can connect to the technology resources they need to complete coursework. This includes specialty software located on lab computers, such as programs used in engineering and other scientific disciplines. It is available to students and faculty at Penn State New Kensington. To access the resource, connect through the new Penn State WebLabs website. Students must also enroll in two-factor authentication before using WebLabs, if they have not done so already. It is highly recommended that you enroll more than one device in two-factor authentication (2FA). If you have any additional questions regarding WebLabs, please contact your local IT support.
At the end of the spring semester, once students receive their letter grades, they will have the option, on a course by course basis, for those grades to remain as letter grades or to appear as one of three options on a new satisfactory/unsatisfactory grading scale.
We want to provide our students every opportunity for success during this unprecedented time and recognize the change in their learning environments and the need for a rapid adaptation to remote learning. The key is that this is optional for students, and we encourage all students to work closely with their academic advisers to makes these decisions. More details on this policy will be available soon at remotelearning.psu.edu.
Details about the scale: Students will have the choice to receive a “SAT” notation (in lieu of a letter grade of “C” or better); a “V” instead of the letter grade “D”; or a “Z” instead of a letter grade “F” — all with the notation on transcripts indicating the extraordinary circumstances we all are dealing with this semester. The alternative grades will not impact a students’ GPA in either direction but will still count toward credits achieved and progression of semester standing, which will help in the continuation of our students’ academic careers. This is important for helping students navigate many processes, from maintaining financial aid to maintaining a certain semester standing when purchasing student football tickets.
This alternative grading option is available to all undergraduate students, including World Campus students, and those returning from study abroad. This does not apply to graduate students and undergraduate students enrolled in IUG programs cannot use this option for courses that will count toward their graduate requirements. The Graduate School is examining options on grading and will be sharing more information soon.
- Classes for Spring will be held at the same time as originally scheduled. Be prepared to attend class remotely at the original time, in the Eastern time zone. Be sure to check your email, Canvas course information and other communications from your faculty instructors as to course times and delivery.
- The university is working to ensure that students can complete assessments, quizzes and exams remotely. Your instructor will communicate additional information.
Students seeking tutoring or continuation of tutoring should contact Lynnsey Doane, learning center coordinator, at 724-334-6098 or [email protected] to make to discuss needs and make arrangements for remote and virtual sessions.
- During this time, the University Libraries' physical locations are closed, but will continue to provide services remotely. Librarians and staff will be available via email for any academic and research questions or needs. Check the Library web page for contact information.
- The University Libraries has also created a Remote Resources for Library Users page, curated with links to a variety of resources and services. It is available at https://libraries.psu.edu/remote-resources-penn-state-library-users.
- The Ask a Librarian service will be maintained via online chat, text message, email and phone. Details are available at https://libraries.psu.edu/ask.
- Monitor the University Libraries Coronavirus Updates and Resources page
- Library due dates/fines: No one will be penalized for returning books late, given the current situation. Accounts will be adjusted when the book is returned. You may return the book when you are able. You may also call Lending Services at 814-865-5429 or email [email protected] with any concerns or fines that haven't been removed.
- The University community is asked to monitor the University Libraries Coronavirus Updates and Resources page.
- Students should reach out to their academic advisor via their contact information, Canvas, Starfish or noted contact method to make arrangements for remote appointments.
Accommodations and Disability Services:
- Students who received testing or assignment accommodations from Student Disability Resources for the spring 2020 semester should continue to have access to accommodations throughout remote delivery of courses. The nature of any testing or assignment accommodations that were approved for spring semester 2020 in-residence courses may vary in the online format. Student Disability Resources will collaborate with faculty on the provision of testing and assignment accommodations specific to the online environment.
- Select accommodations may no longer be necessary in the virtual environment; conversely, a student may recognize a new accommodation need given the temporary transition to remote learning.
- If you have any questions about your accommodations, please contact Lynnsey Doane, [email protected], or Stella Millburn, [email protected].
- Students should contact their faculty member or instructor to receive more information about senior projects and related work. Our priority is to maintain the integrity of our coursework while delivering that coursework remotely. We do not anticipate this will affect your academic progress or graduation if you meet the expectations of the course and your instructor.
Internships, Undergraduate Research and Clinical Information:
- Undergraduate Internship Policy Information During Remote Instruction
- Students should communicate with their faculty instructor, research instructor/mentor or program internship coordinator for information and guidance related to current updates or changes. Students should also be in communication with their internship or clinical sites as to those organization's policies and procedures during this time.
- For students currently engaged in clinical work for their academic major or program, contact your program's coordinator or faculty instructors.
Students are able to receive career services support by making appointments through Starfish (www.starfish.psu.edu) or contacting Jim Shields, associate director of career services, at 724-334-6065 or [email protected] directly if they have questions. Penn State New Kensington's Career Services staff are also working on planning virtual workshops or other offerings throughout this time.